Improve your online reputation and increase revenue
Artificial intelligence to analyze the reviews posted by your customers

Artificial intelligence to analyze the reviews posted by your customers

  • Our technology translates and analyzes for you the reviews posted about your hotel

  • Data is compiled to highlight your customers’ main topics of conversation

  • Understand at a glance what your customers like and dislike and why

Artificial intelligence to detect your strengths and weaknesses

  • Our algorithm analyzes the sentiment of your customers’ topics of conversation to identify your key strengths and weaknesses

  • Understand the sentiment around each of the services you provide (rooms, staff, hospitality, breakfast, restaurant, bar …)

  • Find in one click the reviews mentioning negatively any of the services you provide and understand why your customers are unhappy

  • Have the right information to improve customer experience and increase your ranking on review sites

Artificial intelligence to detect your strengths and weaknesses
Understand the big picture while having the detail at your fingertips

Understand the big picture while having the detail at your fingertips

  • Our AI engine translates, detects and categorizes in categories and sub-categories the topics of conversation of the reviews

  • Understand the big picture about your business while being able to easily dive into the details

  • Understand what your customers think of each of your services (e.g. the rooms but more specifically the bathrooms, bedding, minibar, soundproofing … )

  • Access the data and filter per country, type of customer (solo, family, friends,business) and language

Measure your online reputation with key insights

Measure your online reputation with key insights

  • Get detailed insights to measure and improve your online reputation

  • See at a glance the most discussed topics of conversation and your key strengths and weaknesses

  • Know the positive and negative trends

  • Measure the progress made over time

Benchmark against your competitors

  • Monitor reviews posted about your competitors

  • Our technology detects what their customers talk about when reviewing them

  • Know your competitors strengths and weaknesses against yours

  • Our competitive matrice positions you against your competitors on criterias specific to the hospitality industry

Benchmark against your competitors

And this is not all …

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Affordable pricing
From 15€/month

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