Alerti for whom?
Take control of your online reputation
about you on the web
Monitor all type of sources (review sites such as Google MyBusiness, Tripadvisor, Booking, Expedia as well as blogs, forums, online news, Twitter, Facebook, Instagram, YouTube) and receive alerts when negative reviews are posted about your business.
with key insights
Identify positive and negative trends and measure the image you portray and your online reputation with key metrics (reputation score, number of positive and negative reviews over time, distribution by source, country, type of guests ..). Benchmark against your competitors.
Automate your brand listening and review collection and centralize all your customer reviews in a single interface. Respond to reviews quickly, exceed your customers’ expectations and improve your ranking on review sites.
to improve your reputation
Our machine learning technology identifies the topics of conversation of your customers and their sentiment as well as your strengths and weaknesses. You know what impacts the most your rankings, how to exceed your guests expectations and improve your reputation.
on social networks
Retrieve and reply to messages, comments and mentions of your Facebook pages, Instagram accounts and Twitter accounts. Benefit from advanced insights to measure your performance on social media. Identify your ambassadors.
Gain detailed competitive insights and see how you stack up against your competitors. Identify their strengths and weaknesses against yours across key hospitality-specific concepts. Monitor both what is being said about your competitors and what they publish on the web.
Monitor review sites, social networks such as Twitter, Facebook, Instagram, blogs, forums, online news,YouTube, Vimeo
Our technology analyzes all reviews posted about your business to detect customers trends for your and their sentiment
Centralize all the reviews posted about your business. Filter by period, sentiment, source, rating, country, topic of conversation.
Start with the number of alerts that fits your needs. Add alerts during your subscription as you grow. Cancel at any time.