Alerti - Online reputation management software

Must-have tool to manage your online reputation

Monitor your reputation

Monitor review sites, online news, blogs, forums, Twitter, Facebook, Instagram, YouTube. Receive alerts as soon as negative reviews are posted about you and respond quickly to take control of your reputation.

Measure your reputation

Measure the satisfaction of your customers. Monitor key metrics such as your reputation score, the number of positive and negative reviews, their distribution by source or ranking, the positive and negative trends.

Improve your reputation

Our artificial intelligence engine discovers the topics of conversation of your customers and their sentiment. Understand your key strengths and weaknesses, what impacts your overall score and how to exceed your customers’ expectations.

Engage on social media

Receive and respond to the messages, comments, mentions of your Facebook pages, Instagram and Twitter accounts from alerti. Get advanced insights of your social accounts and measure the engagement of your posts.

Monitor your competitors

Monitor what is being said about your competitors, identify the topics of conversation of their customers, their key strengths and weaknesses and how you stack up against them thanks to our semantic technology.

Identify key influencers

Identify the influencers, ambassadors or detractors of your brand. Find the influencers talking about your competitors. Easily segment them according to positive and negative mentions as well as where they post.

Leverage artificial intelligence to understand your customers

Our artificial intelligence engine collects and analyzes the reviews posted about your business and your competitors to extract the information you need, identify the topics of conversation of your customers and their sentiment, your key strengths and weaknesses, positive and negative trends as well as how you stack up against your competitors. We provide you with the right information so you can act and put in place the necessary measures to ensure your customers satisfaction and exceed their expectations in order to improve your ranking on reviews sites, increase your revenue and predict tomorrow’s trends.

#firsttoknow

“Alerti is an excellent social media monitoring solution that lets us reliably monitor our customers’ brands. ”

www.mycommunitymanager.fr

Review sites, web and social media monitoring and analysis

Monitor review sites, the web and social networks. Get real time notifications when people mention your brand anywhere online. Assign tasks and respond directly from Alerti.

Measure the evolution of the number of positive and negative reviews, identify the positive and negative trends as well as what your customers like and dislike thanks to our semantic technology.

Connect your social accounts to your Alerti account to read and reply to your comments and mentions and get all the key insights to measure your performance on social media.

Identify the influencers, ambassadors or detractors of your brand as well as the people with most influence talking about your competitors.

Monitor your competitors, what is being said about them, their key strengths and weaknesses, what their customers are talking about and understand how you stack up against them.

An offer tailored to fit your needs