Monitoring
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Create alerts to monitor reviews posted about your business as well as what is being said about your brand and benchmark against your competitors
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Monitor any type of web source : review sites, blogs, news sites, forums, social networks, images, videos
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Subscribe by email to your alerts (real time, daily, weekly).
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Generate RSS feeds for your alerts


Analysis
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Filter results by date, source, sentiment, influence, engagement.
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Delete results you don’t find relevant.
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Analyze sentiment and understand key trends.
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Classify results with tags.
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Annotate results with comments.
Engagement
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Get advanced analytics for your social accounts (Facebook pages, Twitter accounts).
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Identify your influencers, ambassadors or detractors.
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Engage on social networks directly from your Alerti account.
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Measure the performance of your posts.
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Identify your content generating most engagement.
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Track the Facebook pages and Twitter accounts of your competitors

Analytics
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Measure the volume and sentiment of reviews and mentions over time
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Identify your key strengths and weaknesses
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Know where the conversations are happening
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Identify the sources with most influence
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Identify the most shared content mentionning you
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Create custom graphs to compare the metrics of your choice
Team work
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Share your alerts with your collaborators.
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Assigne tasks to your collaborators.
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Add notes to your tasks
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Follow the progress made.
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Manage your contacts and control their access rights.
Reporting
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Analyze effective dashboards to understand key trends.
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Create custom graphs : compare the data of your choice to generate reports on your brand, your competitors, your campaigns …
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Export your alerts results, graphs, dashboards, Twitter and Facebook analytics.
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Program custom reports in one click adding your own logo.
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Export format : pdf, csv, rtf, png.
Mobile
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Follow the conversations wherever you are.
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Collect results on your phone.
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Tag and annotate results.
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Edit the settings of your alerts.
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Everything stays in sync with your Alerti account.