Monitoring

  • Create alerts to monitor reviews posted about your business as well as what is being said about your brand and benchmark against your competitors

  • Monitor any type of web source : review sites, blogs, news sites, forums, social networks, images, videos

  • Subscribe by email to your alerts (real time, daily, weekly).

  • Generate RSS feeds for your alerts

Monitoring
Analysis

Analysis

  • Filter results by date, source, sentiment, influence, engagement.

  • Delete results you don’t find relevant.

  • Analyze sentiment and understand key trends.

  • Classify results with tags.

  • Annotate results with comments.

Engagement

  • Get advanced analytics for your social accounts (Facebook pages, Twitter accounts).

  • Identify your influencers, ambassadors or detractors.

  • Engage on social networks directly from your Alerti account.

  • Measure the performance of your posts.

  • Identify your content generating most engagement.

  • Track the Facebook pages and Twitter accounts of your competitors

Engagement
Analytics

Analytics

  • Measure the volume and sentiment of reviews and mentions over time

  • Identify your key strengths and weaknesses

  • Know where the conversations are happening

  • Identify the sources with most influence

  • Identify the most shared content mentionning you

  • Create custom graphs to compare the metrics of your choice

Team work

  • Share your alerts with your collaborators.

  • Assigne tasks to your collaborators.

  • Add notes to your tasks

  • Follow the progress made.

  • Manage your contacts and control their access rights.

Team work
Reporting

Reporting

  • Analyze effective dashboards to understand key trends.

  • Create custom graphs : compare the data of your choice to generate reports on your brand, your competitors, your campaigns …

  • Export your alerts results, graphs, dashboards, Twitter and Facebook analytics.

  • Program custom reports in one click adding your own logo.

  • Export format : pdf, csv, rtf, png.

Mobile

  • Follow the conversations wherever you are.

  • Collect results on your phone.

  • Tag and annotate results.

  • Edit the settings of your alerts.

  • Everything stays in sync with your Alerti account.

Mobile
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